Guardian Medical Ltd

Booking Confirmation: A booking is deemed confirmed only upon written acknowledgment from the Company and receipt of any required deposit.

Payment Terms: Unless agreed otherwise in writing, full payment is due within 30 days of the invoice date.

Late Payments: The Company reserves the right to charge interest and recovery costs on overdue invoices under the Late Payment of Commercial Debts (Interest) Act 1998.

Notice Period:

• 28+ days notice: Full refund or credit for future services.
• 14–27 days notice: 50% of the total fee remains payable.
• Less than 14 days notice: 100% of the total fee remains payable.

Emergency Flexibility: Recognizing the pressures on healthcare providers, the Company reserves the right, at its absolute discretion, to waive cancellation fees if the Client demonstrates that the cancellation was due to an unavoidable clinical or operational emergency.

Curriculum Compliance: The Company delivers training in accordance with current evidence-based standards (e.g., Resuscitation Council UK, PBS, and local clinical guidelines). Curriculum content may be adjusted to ensure compliance with the most recent regulatory updates.

Venue/Equipment Standards: Where training is held on-site, the Client is responsible for ensuring the venue is fit for purpose, meeting all Health & Safety requirements for clinical and physical intervention training (e.g., space requirements, safety mats, and clinical equipment access).

Trainee Suitability: The Client is responsible for ensuring all attendees meet the mandatory prerequisites (e.g., medical fitness, previous certifications for advanced modules like FREC/AAP). The Company reserves the right to decline an attendee who does not meet these requirements.

Educational Purpose: Services provided are for training and educational purposes only. The Company accepts no liability for clinical decisions, actions, or omissions made by trainees in a real-world environment. The application of training remains the sole responsibility of the individual and their employing organization.

Financial Cap: The Company’s total aggregate liability arising under or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall be limited to the total fees paid by the Client for the services provided.

Usage: Access to any Company portals or apps is granted for authorized users only. Access credentials must be kept secure. The Company is not liable for unauthorized access resulting from the user’s failure to maintain credential security.

Data Protection: The Company acts as a Data Controller in accordance with the UK GDPR. Personal data is processed solely for the purpose of certification, regulatory compliance, and service delivery. Please refer to our full Privacy Policy for details on our data retention and processing practices.